Frequently asked questions

Clynt is designed for service businesses: web agencies, creative studios, consulting firms, freelancers, IT companies and startups. If you manage client projects with quotes, invoices and time tracking, Clynt is made for you.

Yes, Clynt offers a completely free Starter plan that lets you test the main features with up to 2 members, with unlimited projects and contacts. No credit card is required to get started.

Absolutely. Your data is hosted on secure servers in Europe. We use SSL/TLS encryption for all communications and perform automatic daily backups. Data access is strictly controlled through roles and permissions.

Yes, Clynt is fully compliant with the General Data Protection Regulation. We never share your data with unauthorized third parties and you retain full control over your information. You can export or delete your data at any time.

Yes, you can upgrade or downgrade at any time from your organization settings. The change takes effect immediately and billing is adjusted pro rata.

Billing is monthly or yearly, your choice, and follows the number of users in your organization. Choosing annual billing gives you 2 months free (around 17% off). All prices exclude tax: applicable VAT is calculated at checkout (reverse charge for EU businesses with a valid intra-community VAT number). Invoices are generated automatically and accessible in your management area.

No, there is no minimum commitment. You can cancel your subscription at any time. If you opt for annual billing, you benefit from the reduced rate for the entire subscribed period.

You pay a flat price per user: €10/month on Starter and €12/month on Pro, with a floor of 2 users on Starter and 5 on Pro. Adding or removing a user adjusts the subscription automatically on a pro-rata basis, in a few clicks from your organization settings. Portal clients and guests are never billed.

Yes, absolutely. Clynt is modular: you can use only invoicing and CRM without necessarily using project management. Each module works independently while sharing common data.

Yes, Clynt offers integrations with Google Calendar for event sync, Slack for team notifications, and Stripe for payment management. More integrations are in development.

Clynt has a built-in e-signature system directly in contracts and quotes. You send the document to your client who can sign online in a few clicks. The signed document is automatically archived with legal validity.

Yes, the client portal lets you invite clients to follow their project progress, validate deliverables, sign contracts and view their invoices. Each client has secure, limited access to only their own data.

Yes, Pro and Enterprise plans include personalized onboarding for initial setup. We help you configure your workspace, import your data and train your teams for a quick start.

You can contact us by email at support@clynt.io or via the built-in chat directly in the application. Our team is based in France and responds in French and English.

We commit to responding within 24 hours on business days. Pro and Enterprise clients get priority support with a guaranteed 4-hour response time. Critical requests are prioritized for all plans.

No, your clients access the portal via a unique secure link sent by email. No complex account creation is needed. The link is protected and expires automatically for security.

Yes, you precisely control the information visible to each client: project progress, shared documents, invoices and quotes. You can also enable or disable messaging and notifications for each client.

Your client receives a link to the document on the portal. They can review it, draw their electronic signature and validate in a few clicks. The signed document is automatically archived with timestamp and legal validity.

It's a built-in internal wiki that lets you centralize your team's procedures, guides and documentation. Articles are organized by categories and tags, and can be linked directly to your projects.

The subscriptions module lets you create recurring billing (weekly, monthly, quarterly or yearly). Invoices are generated and collected automatically via Stripe. You can track MRR, ARR and upcoming renewals in a dedicated dashboard.

Yes, the purchases module lets you record supplier invoices, categorize them and link them to a project. The project budget updates automatically and you get alerts if the budget is exceeded.

The other income module lets you track grants, commissions, reimbursements and passive income. You can categorize them, link them to a project or client, and automatically integrate them into your cash flow forecast.